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Bought a beautiful comforter set, washed it and the batting inside the comforter came apart. *** me off that she will never see these reviews or how crappy the materials that were used really are. I'm out $70.00 for a piece of ***. Unfortunately I'll never get my money...
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I didn't like
  • Quality of product
#760419
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Jaclyn Smith Christmas Tree Review from Malden, Massachusetts
This is now the second year in a row I'm dealing with this light issue! First year, after getting everything the tree all set up, I noticed that the top section of trees lights wouldn't go on. Since talking to customer service, checking every bulb and changing the...
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Anonymous
Dennis D

I had the same issue. I called the customer service number today (12/8/2017) and a rude woman with an attitude named Monica told us it was not under warranty and that I had to...

Anonymous
Anonymous

Same problem here!! so mad! Got it because AST TREE WAS 10 YEARS OLD AND STILL WORKED GREAT. MOVED AND LEFT IT BEHIND. WAS A MARTHA STEWART.

1.0
#742147
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Jaclyn Smith Sheffield Pine Christmas Tree Review

Bought a tree got it home and a section of lights dont work talked with customer service and they said they would send me a new section well that was a year ago and im still waiting
1.7
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Warranty
#738209
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Bought your white Christmas tree used 1st year put it away took it out the following year to find yellow sections. Took it out again this year and it's worse !! Horrible tree and not a cheap one!!
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Anonymous
Anonymous

Barbara Meggs843-862-7777McColl SC 29570Jaclyn I bought the New Haven Flocked tree after last season! Just put it up first time, it was a rotating tree!! No it rated 3 times ...

Anonymous
Anonymous

Bought a 200 jacyln Smith tree the next year took it out it was yellow k mart does not back its product up won't exchange it..junk tree for 200 shame on you Jaclyn Smith for m...

#735724
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Featured

Jaclyn Smith Patio Set
Jaclyn Smith Patio Set
Jaclyn Smith Patio Set
Jaclyn Smith Patio Set
Jaclyn Smith Patio Set
Jaclyn Smith Patio Set
Jaclyn Smith Patio Set
A couple of years ago I purchased a patio set from K-Mart from Jaclyn Smith. It was expensive, over $500. I had just redone my Trex deck. The patio set was placed on the deck at the beginning of the summer season. After the first rain, I thought I was seeing...
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Anonymous
Anonymous

There are many products that can remove rust stains-----CLR is one of them. Go to a DIY store for others

1.0
I didn't like
  • Her product
  • No response to complaint
#733336
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I've had a Jaclyn Smith purse less then 2 months and the strap came apart!! What gives and how do I get my money back!? Is Jaclyn even listening to consumers' complaints!!??
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Anonymous
Anonymous

I'm going to take mine back to the store and if they give me issues in gonna complain like no other person has cuz is ridiculous

Anonymous
DoubleTrouble

Mine just did the same thing on the Alexandra purse the loops goes in came out in one side and started to in the other plus the part of strap that is sewn to pice that connect...

#673540
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Jaclyn Smith Outdoor Cushions Review

The jacqueline smith outside cushions are horrible. Dont even last one season. The rip and frade easerly. Dont buy. Cannot get number to grt rectified.
1.8
Details
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Warranty
Website
#673181
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I have bought several of your Handbag w/organizer. After about 2-3 months the straps wears and break. I keep buying them because it's the best style I've ever owned because I have to carry medical cards, meds etc. and it is perfect. I carry it everywhere. I'm careful...
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Anonymous
Anonymous

Why would you keep buying them.... I'm trying to get a refund on one I bought at Kmart the the outside stitching is coming apart after less then 2 months but more than 30 days...

I liked
  • Style
#673096
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Jaclyn Smith Comforter Review

I bought queen size comforter set, bed skirt, pillow shams and 2 throw pillows washed them fot first time as directed. They are all coming apart at seams. So pissed! Paid alot of money for stuff to have fall apart. Were are they being made at?
1.5
Details
Customer service
Diversity of Products or Services
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#671837
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Jaclyn Smith Brookner Dining Chairs Review

Used commen scense and bought "aluminum" brookner chairs to avoid rust.frames fill with water and leak rust from other hardware.wish designer had some commen sense as well.back to kmart they go.
#663050
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