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I've had a Jaclyn Smith purse less then 2 months and the strap came apart!! What gives and how do I get my money back!? Is Jaclyn even listening to consumers' complaints!!??
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Anonymous
Anonymous

I'm going to take mine back to the store and if they give me issues in gonna complain like no other person has cuz is ridiculous

Anonymous
DoubleTrouble

Mine just did the same thing on the Alexandra purse the loops goes in came out in one side and started to in the other plus the part of strap that is sewn to pice that connect...

#673540
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I have bought several of your Handbag w/organizer. After about 2-3 months the straps wears and break. I keep buying them because it's the best style I've ever owned because I have to carry medical cards, meds etc. and it is perfect. I carry it everywhere. I'm careful...
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Anonymous
Anonymous

Why would you keep buying them.... I'm trying to get a refund on one I bought at Kmart the the outside stitching is coming apart after less then 2 months but more than 30 days...

I liked
  • Style
#673096
Reply to reviews
I bought two pairs of jeggings, one black denim and one blue denim. I haven't had a problem with the black ones, but the blue ones have been slowly falling apart since the first wash. First, the back pockets started to separate from the pants creating a hole where they...
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I didn't like
  • Quality
#651909
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Jaclyn Smith Shorts Review

Jaclyn Smith
#844518
I just want to say the plus size clothing is horrible. They are ugly, unflattering. Unfortunately there is getting more plus size women. The shirts are too short and why would be elastic at the bottom. It terrible
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Jaclyn Smith Outdoor Furniture Review

Jaclyn Smith
#840923
2.4
Details
I got a patio set from kmart a few years ago and cushions shredded up within a year. I had spoke to someone about it and we were trying to get everything taken care of but I unfortunately can't find the information she sent me.
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Product or Service Quality
Value for money
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Jaclyn Smith Sweater Review

Jaclyn Smith
#781892
3.0
Details
I bought a sweater and I wore it three times it's already pilling and there's a hole in the sleeve along the seam. I expect a sweater to last more than three Waring's it's very disappointing I will not buy another sweater from Jacqueline Smith .
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Customer service
Discounts and Special Offers
Diversity of Products or Services
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Jaclyn Smith Sheffield Pine Christmas Tree Review

Jaclyn Smith
#738209
1.7
Details
Bought a tree got it home and a section of lights dont work talked with customer service and they said they would send me a new section well that was a year ago and im still waiting
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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I have the Jaclyn Smith Cora patio dining table w lazy susan. The glass exploded into a million little pieces for no reason, out of the blue. Upon looking online to replace the glass, I came upon reviews about this happening to others, over and over... and that kmart...
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Anonymous
April Mosley

I also have this table and it and the lazy Susan shattered I never even got to use the table.

Anonymous
Anonymous

I bought this set & my table shattered as well. I was surprised to see it has happened to others. I couldn't imagine what caused it as there was no one near it when it happene...

#642065
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Jaclyn Smith - Shoes Review from Petersburg, Ohio
Jaclyn Smith - Shoes Review from Petersburg, Ohio
Jaclyn Smith - Shoes Review from Petersburg, Ohio
My feet broke out in a painful, burning, itchy rash after wearing the shoes that I purchased. I hope I dont get scars from this! I dont think I'll never buy anything Jaclyn Smith again, Im very unhappy with what happened and disappointed to know the company doesnt...
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Anonymous
Anonymous

Looks like an allergic reaction to the material the shoe is made of. You might get a scar from this, sorry to say this, but this is kinda severe. Their product doesn't have to...

1.0
Petersburg, Ohio
#638609
Reply to reviews
bought your 5pc set from Kmart first summer all cushions frayed ripped when picked up,the furniture rounded corners and knobs all turned rusty,paid over$500.00 for set,oh yeah when first got had company was so nice proud by into the summer when had few people over was...
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Anonymous
Anonymous

I had the same issue. my cushions look terrible. Replacing them is too expensive, looking for a new patio set with no cushions. This is ridiculous.

Gardiner, New York
I liked
  • Looks nice
I didn't like
  • Product looks very
  • Quality
#624067
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Jaclyn Smith - Comforter Review from Elkton, Maryland
Bought a comforter set at kmart noticed within few days the comforter was tearing this is what a week later looks like!
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Anonymous
Anonymous

So did you take it back with the receipt?

1.8
#618846
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I purchased a pre lit Christmas tree at Kmart and this was one of her more expensive trees.I actually purchased 2 of these trees to match one for the dining room and one for the living room.When I put them up the one in the dining room the whole top did not light.Kmart...
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1.0
I didn't like
  • No response to complaint
#571895
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I bought a Jaclyn smith patio set from Kmart and after only one season I notice that the material started to fray by the second season all the material came apart. It was not a cheep set but kmart won't do anything and I can't find information on how to contact the...
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#541655
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I purchased a Jaclyn Smith queen size, four piece comforter set from Sears, it's been on my bed for one week and the seams on the pillow shams and comforter are fraying and splitting! I'm horrified at the quality of this over priced comforter and I'm surprised Jaclyn...
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#526844
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