Not resolved

I have been ordering for quite some time and really like the products..Unfortunately an order placed 12/16 was not delivered for more then two weeks, I contacted American Express and the order was sent the next day. Ordered again 2/17 for the full collection, when it arrived the package contained 2 day care creme, BUT, NO intensive night moisturizer.

NOT VERY HAPPY !!!!! Maybe I should look into other products that have better quality control and stricter mailing processes.

I have replied to my order status and have gotten no reply... please respond or help me with my problem as I am not completely satisfied at the time.

Product or Service Mentioned: Jaclyn Smith Shipping Service.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Feb 18, 2017.
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